G2 compiles QMS’ Grid® Winter 2023 Report using product user reviews and other company information collected from online sources. The company calculates this data to generate satisfaction scores for various product categories, including expectations, features, and quality of support.
Overall, SafetyChain scored 4.7 out of 5 stars for ease of use, quality support, and ease of setup, which the company says outperforms most other QMS systems. SafetyChain’s software is currently in use at more than 1,500 of his facilities in the food and beverage, dairy, meat and poultry, consumer goods, pet food and other industries. In the pet food and treat industry, SafetyChain works with Blue Buffalo to help optimize their factory operations.
The company offers Overall Equipment Effectiveness (OEE) software, Statistical Process Control (SPC) software, Quality Management Software (QMS), Environmental Health and Safety (EHS) software, and other maintenance and supplier management services.
According to SafetyChain, its customers claim the company “provides comprehensive programming backed by world-class customer support.” SafetyChain’s products not only improve overall plant operations, but also help SQF programs, other internal programs, and customer-specific programs.
According to G2’s Mid-Market QMS Report, many users claim to recommend SafetyChain’s software over other solutions.
In addition to being rated by G2, SafetyChain was awarded Best Customer Support in 2022 by peer review firm Software Advice and received a 5-star rating for its customer service. The company was also named a top Overall Equipment Effectiveness (OEE) provider by Capterra for its audit planning, workflow, and risk management and reporting capabilities.
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