Customer Receives ‘Random Food’ Instead of Deliveroo Order

One TikToker highlights an unfortunate accident after ordering food delivery through Deliveroo.

In a recent video that has over a million views, user MJ (@mariyajaved_) says he ordered a wrap meal from British restaurant Pepe’s Piri Piri via food delivery company Deliveroo. However, instead of receiving the meal she ordered, she received someone else’s food that appeared to have already been eaten.

Some also said that instead of the wrap meal MJ requested, he apparently received jollof rice, which doesn’t appear to be a Pepe menu item.

“No, an Uber driver ordered you someone else’s. They don’t even sell this to Pepes,” said one commenter.

@mariyajaved_ you couldn’t make this shit lmao. I was speechless and that’s unusual and Deliveroo did nothing about it at all! Boldness!! Not 😫 @deliveroo #thisiswhatiwanted #thisiswhatigot #deliveroo #deliveroodriver #pepes ♬ Original Sound – Kneely_Knight

In the video, MJ shows the food she received, calling it “random food that the Deliveroo driver ate from a backstreet takeaway with the spoon he used inside…”.

“You couldn’t make this shit,” MJ wrote in the video’s caption. !This is not the first time it has happened to me either.”

Piri Piri of Deliveroo and Pepe did not respond to the Daily Dot’s email request for comment. According to the Deliveroo website, the company delivers his Pepe’s Piri Piri to various restaurants. His website also directs customers experiencing problems to contact his customer service team.

Customer problems with food delivery services are nothing new. Some customers claim that she waited three hours for food she ordered through Uber Eats, and one customer said she had been delivered an empty Starbucks cup instead of the drink she requested. claim.

In the comments section of a TikTok video, some said they dealt with an accident while using Deliveroo.

“Deliveroo can do this anytime,” said another commenter. “[I] I previously ordered an order of 50 lbs of Nando and was sent 2 [Gourmet Burger Kitchen] Hamburger. [I] It was fuming and they didn’t refund me either. ”

The Daily Dot reached out to MJ through a comment on TikTok.

Update 2:53pm CT Dec 27: In an email to the Daily Dot, a Deliveroo spokesperson said the company was investigating MJ’s experience.

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*First published: December 27, 2022 at 10:07 AM CST

Alison Waller

Allyson Waller is a freelance writer for the Daily Dot. She is a graduate of the University of Texas at Austin, New York and has contributed to other publications such as the Miami She-Herald. Outside of the world of journalism, one of her hobbies is checking out book recommendations on TikTok, listening to her pop culture podcasts, and playing with her dog, Theo.

Alison Waller

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